Privacy Policy

Version 1.0
Effective Date: October 12, 2025

Last Updated: October 12, 2025

Quantum Movement, Inc. (“Quantum,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, share, and safeguard information when you visit our website, interact with our social media, or use our products and services, including Quantum Software and Hardware Products (collectively, the “Services”). By using our Services, you agree to this Privacy Policy. If you do not agree, please discontinue use.

Quantum primarily provides its Services to businesses and professional users. Accordingly, the information we collect generally relates to individuals acting in a business capacity (such as employees, consultants, or representatives of our customers, partners, or vendors).

1. Information We Collect

We collect information in three ways:

(a) information you provide directly,

(b) information collected automatically, and

(c) information received from third parties.

A. Information You Provide

When you create an account, subscribe, or interact with Quantum, you may provide:

• Account Information – name, email, phone number, company name, and login credentials.

• Billing Information – payment data processed securely by Stripe or Apple Pay (Quantum never stores full card numbers).

• Communications – emails, chats, or calls with our customer support or account teams.

• Hardware Identifiers – serial numbers or device IDs associated with Quantum hardware.

• Feedback and Marketing Data – survey responses, testimonials, or reviews you voluntarily provide.
  
  

B. Information Collected Automatically

When you use our website or Services, we automatically collect:

• Usage Data – IP address, device type, browser, operating system, referral URLs, pages viewed, time on site, and interaction patterns.

• Cookies and Pixels – Quantum and partners (Google, Google AI, Meta, LinkedIn, OpenAI, Apple, and others) use cookies, tags, and pixels for analytics, personalization, and advertising measurement.

• Session and Video Analytics – tools such as Mediapose and PostHog may record anonymized session replays, click maps, scroll depth, and video engagement data to understand user behavior and improve usability.

• Telemetry and Performance Data – device-level and sensor data from Quantum hardware collected for diagnostics, system optimization, and product improvement.

• Quality Assurance Tracking – Quantum monitors customer usage within the Software to evaluate feature adoption, reliability, and service quality. This helps us identify bugs, optimize functionality, and improve user experience.

• Movement and Sensor Data – Quantum collects anonymized or pseudonymized movement and motion-related data from sensors and devices (“Movement Data”). This data may include motion capture, accelerometer, gyroscope, or other biomechanical readings that describe movement patterns. Movement Data is collected to provide analytics, improve movement insights, and enhance the functionality of the Services.
  
  

C. Information from Third Parties

We may also receive limited information from:

• Business partners and resellers.

• CRM and marketing systems such as HubSpot, used for account management and marketing communications.

• Analytics, hosting, and payment providers (e.g., AWS, Google Analytics (GA4), Google Play Store, Stripe, Apple Pay, PostHog).

• Public sources and social-media platforms when you engage with Quantum content or ads.
  
  

D. Summary of Key Technologies Used

E. How We Use This Data

We use the information collected to:

• Deliver, operate, and maintain the Services.

• Diagnose and improve system performance.

• Personalize user experience and interface design.

• Track reliability and feature adoption for Quality Assurance.

• Analyze trends, usage, and marketing effectiveness.

• Ensure platform security and prevent fraud.

• Comply with legal and contractual obligations.
  
  

Quantum accesses customer information solely to operate, support, and improve the Services. We do not use identifiable customer data for resale, third-party advertising, or unrelated marketing. Quantum uses movement and sensor data to analyze motion patterns, improve algorithmic accuracy, and deliver better performance analytics to practitioners and users.

F. Lawful Bases for Processing (EEA/UK Users)

For individuals located in the European Economic Area (“EEA”) or the United Kingdom (“UK”), Quantum processes Personal Data under one or more of the following legal bases:

• Contract performance – to provide the Services you request and fulfill our contractual obligations.

• Legitimate interests – to improve our Services, maintain security, communicate with you, and conduct analytics.

• Legal obligation – to comply with applicable laws, tax, or accounting requirements.

• Consent – where you have given explicit consent (for example, for optional cookies or marketing emails).

You may withdraw consent at any time by contacting privacy@quantmove.com.

2. How We Share Information

We do not sell or share Personal Data for cross-context behavioral advertising.

We share data only with trusted Processors and Service Providers, each bound by strict contractual and security obligations:

A. Automated Decision-Making and AI.
Quantum may use artificial-intelligence and machine-learning technologies (including Google AI and OpenAI APIs) to enhance Services such as recommendations, analytics, and customer support.

3. Aggregated and Anonymized Data

Quantum may collect and use aggregated, de-identified, or anonymized data derived from your use of the Services for:

• Analytics, benchmarking, and research;

• Product enhancement and quality assurance; and

• Development and training of machine-learning and AI models (including large-language models).

Such data cannot reasonably identify any individual or customer and is owned exclusively by Quantum. For certain Services, Quantum may process anonymized Movement Data to develop performance metrics, improve product accuracy, or train AI models. Such data does not identify any individual user and cannot be re-linked to specific accounts.

4. Data Retention

We retain Personal Data only for as long as necessary to:

• Provide and improve the Services;

• Fulfill legal, accounting, or tax requirements; or

• Resolve disputes and enforce rights.
  
  

When no longer needed, data is securely deleted or anonymized.

Quantum retains Personal Data only for as long as needed for the purposes described in this Policy. Typical retention periods include:

5. Security

Quantum implements administrative, technical, and physical safeguards—including encryption, least-privilege access, and continuous monitoring—to protect your data from unauthorized access, alteration, or loss. While no system is completely secure, Quantum continually evaluates and enhances its controls.

6. International Data Transfers

Quantum is headquartered in the United States. If you access our Services from outside the U.S., your data may be processed in the U.S. or other countries that may not provide the same level of protection. Quantum relies on lawful transfer mechanisms, including the EU Standard Contractual Clauses and UK International Data Transfer Addendum.

7. Your Privacy Rights

A. General Rights (GDPR / Global)

Depending on your jurisdiction, you may:

• Access, correct, or delete your Personal Data.

• Restrict or object to its processing.

• Obtain a portable copy of your data.

• Withdraw consent where applicable.

Submit requests to privacy@quantmove.com. We may verify your identity before fulfilling requests.

B. Additional Rights for California Residents (CCPA / CPRA)

If you are a California resident, you also have the right to:

• Know what categories of Personal Information we collect, use, and disclose.

• Access specific pieces of Personal Information.

• Request correction or deletion of Personal Information.

• Opt out of the sale or sharing of Personal Information (Quantum does not sell or share data for advertising).

• Limit the use of sensitive Personal Information (Quantum does not use such data beyond essential business purposes).

• Be free from discrimination for exercising your rights.
  
  

You may exercise these rights by emailing privacy@quantmove.com or by mailing us at the address below. You may designate an authorized agent to submit requests on your behalf.

8. Notice of Data Categories (California Disclosure)

9. Cookies and Tracking

Quantum uses cookies, pixels, tags, and similar tracking technologies to operate our website, analyze traffic, personalize content, and improve marketing performance.

A. Types of Cookies and Tracking Technologies

• Essential Cookies – Required for the operation of the website and to maintain security. These cannot be disabled.

• Analytics Cookies – Help us understand how visitors use our website and Services through tools such as Google Analytics (GA4) and PostHog.

• Advertising and Social Media Pixels – Used by partners such as Google, Google AI, Meta, LinkedIn, OpenAI, and Apple to measure campaign effectiveness and deliver relevant ads.

• Functional Cookies – Remember preferences such as language, region, and account settings.
  
  

B. How to Manage Cookies

When you first visit our website, you will see a cookie banner that allows you to manage your preferences. You can also manage or disable cookies through your browser settings at any time. If you prefer not to be tracked for advertising purposes, you can adjust your ad and analytics preferences here:

• Google Analytics Opt-Out Browser Add-On

• Meta Ad Preferences

• LinkedIn Ad Settings

C. Global Privacy Control (GPC)

Quantum honors the Global Privacy Control (GPC) signal where supported. If your browser or privacy plugin sends a GPC signal, we will automatically apply your preference to opt out of data “selling” or “sharing” as defined by the California Privacy Rights Act (CPRA). When GPC is enabled, advertising and third-party tracking cookies will be disabled automatically.

D. Third-Party Links and Integrations

Our Services may include links or integrations with third-party websites, software, or services (for example, Stripe, Apple Pay, or LinkedIn). Quantum is not responsible for the privacy practices or content of those third parties, and their data collection is governed by their own privacy policies. We encourage you to review each third party’s policy before engaging with their tools or platforms.

E. Cookie Notice

Quantum retains cookie and pixel data only for as long as necessary to fulfill the purposes described in this Policy. Most analytics cookies expire within 12–24 months, and advertising cookies or pixels may persist for up to 13 months, consistent with applicable privacy laws. You may delete cookies at any time through your browser settings or by revisiting the cookie banner on our website to update your preferences. For additional details about the cookies and pixels we use, or to change or withdraw consent, please revisit the cookie banner or contact us at privacy@quantmove.com.

10. Children’s Privacy

Our Services are intended for business and professional use and are not directed to minors under 16 years of age. Quantum does not knowingly collect Personal Data from individuals under 16.

11. Changes to This Policy

We may update this Policy from time to time. Material changes will be posted on our website or communicated by email before taking effect. The “Last Updated” date above reflects the latest revision.

12. Not a Medical Device; Professional Responsibility

The Quantum Movement platform, sensors, and analytics tools are designed for movement analysis, performance tracking, and educational or informational use. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Practitioners are responsible for exercising professional judgment and complying with all applicable laws and standards of practice when using the Services.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

Privacy Officer
Quantum Movement, Inc.
Email: privacy@quantmove.com

Online Form: www.quantmove.com/privacy-request